STANDARD WHOLE CAKES
- All cakes are subject to availability and seasonality of the ingredients.
- Orders for standard flavour cakes within our existing menu (Whole Cakes -Women of Pulse category on website) require notice of 3 working days.
- Photos are for illustration purposes only. Cake decorations and presentation of actual cake may differ slightly depending on the availability of fruits and other decorative elements.
- Pulse Patisserie would require full payment once an order or reservation has been made.
- Delivery Charge is a flat rate of S$20, which covers a one-time delivery trip only. If no one is present to take receipt of the item at the time of delivery, we will call or leave a note for the recipient. Should the recipient fail to call us before 4 pm on the same day of delivery to arrange for collection, this will constitute a "failed delivery" and there will be no refund of the delivery fee or the price of the item ordered.
- Pulse Patisserie would not be able to deliver to locations such as airports, Resorts World Sentosa, Bus stops or public landmarks.
REFUNDS & CANCELLATIONS:
- More than 4 working days notice from the date of collection/delivery, there is an administrative charge of S$10.
- Less than 4 working days notice from the date of collection/delivery, there will be no refund of delivery fee and/or the price of the item ordered
- Refunds will be made through the issuance of a Gift Cards via our online store with a validity of 1 year.
- For cakes not collected by the end of the day, the cakes will be disposed and there will no refunds.
- Pulse Patisserie has the right to cancel, refund and refuse orders when deem fit.